SolutoZeeX logo
About Us

We remove the friction.
You keep the momentum.

SolutoZeeX exists to empower eCommerce brands with world-class support and operations. We handle the behind-the-scenes so you can focus on what you do best, building extraordinary brands.

Fast, reliable

Built for speed and efficiency.

People-first

Real humans, real support.

Growth driven

We scale with your ambitions.

Live operations floor
SolutoZeeX logo
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SupportTeam pod
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ShopifyTeam pod
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SuccessTeam pod
500+D2C brands trust us to power their growth
Our Mission

Empowering brands with support experiences that drive loyalty and growth.

We combine people, processes, and technology to deliver seamless support and operations, so you can focus on what matters most: growing your brand.

Customer First

We put your customers first, always.

Operational Excellence

We build systems that scale with you.

Built on Trust

Transparency, reliability, and long-term partnerships.

Continuous Improvement

We learn, adapt, and get better every day.

People & Culture

A happy team delivers exceptional support.

Results That Matter

We measure what matters and drive meaningful impact.

SolutoZeeX by the Numbers

500+D2C Brands Served
1M+Tickets Resolved
98%Customer Satisfaction
24/7Support Coverage
15+Platforms & Tools
4+Years of Impact
Our Story

From a simple idea to a trusted support partner for 500+ brands worldwide.

SolutoZeeX was founded with a simple belief, eCommerce brands deserve world-class support and operations without the complexity.

What started as a small team of support enthusiasts has grown into a global partner for 500+ D2C brands, helping them deliver exceptional customer experiences every day.

2020

The Idea

We started with a mission to make support frictionless.

2022

First 100 Brands

Crossed 100 brands and built our core team.

2024

Scaling Together

Expanded globally and built smarter support solutions.

Today

Future Ready

Continuing to innovate and empower brands to grow fearlessly.

Leadership that Leads with Purpose

AK

Ankit Kumar

Co-Founder & CEO

Ecommerce operator at heart. Focused on scaling brands through exceptional support.

VS

Vikas Singh

Co-Founder & COO

Operations expert ensuring processes, people and performance are world-class.

PS

Pooja Sharma

Head of Client Success

Passionate about client relationships and delivering measurable impact.

RV

Rohit Verma

Head of Technology

Building technology and automations that make support smarter and faster.

Our Culture

One Team. One Goal.
Exceptional Experiences.

We are a team of thinkers, doers and problem solvers who care deeply about our clients, our work and each other.

Open & Honest

We communicate openly and build trust.

Own It

We take ownership and deliver results.

Grow Together

We learn, share and celebrate wins.

Make It Count

We create impact that matters.

Let's build something exceptional together.